FenRen Terms Of Service
Last Updated: Feb 11th 2026
FenRen Customer Text Alerts FenRen customers and their authorized users may separately opt in within the FenRen application to receive recurring automated operational text messages at the mobile number they provide. Messages may include new call and voicemail alerts, account usage notifications, and critical service status notices. This program does not include marketing messages or text messages sent to the customer’s callers.
Consent is optional and is not a condition of purchasing or using FenRen. Message frequency varies based on call activity, account activity, and enabled notification preferences. Message and data rates may apply.
Reply STOP to opt out of FenRen text alerts at any time. Reply HELP for assistance, email support@fenren.ai, or call (541) 250-3632. After opting out, you may continue to receive applicable notifications by email. Carriers are not liable for delayed or undelivered messages.
Customers are responsible for providing a mobile number they are authorized to use and for keeping that number current in FenRen.
Call Recording and AI Processing Notice FenRen plays a mandatory automated notice at the beginning of calls handled by the service informing callers that the call will be recorded. Subscribers cannot disable, remove, or modify this notice.
The notice is provided as a compliance safeguard but does not guarantee compliance with every law or circumstance. Subscribers remain responsible for ensuring their use of FenRen complies with applicable federal, state, and local laws, including determining whether additional disclosures or consent are required. Subscribers may not attempt to bypass, suppress, or interfere with FenRen’s required notice.
Artificial Intelligence Disclaimer The Services utilize artificial intelligence and machine learning technologies which may generate output (“AI Output”) that is inaccurate, incomplete, or offensive. Subscriber acknowledges that AI Output should not be relied upon as professional advice or a guarantee of service. FenRen disclaims all liability for any actions taken or not taken based on AI Output, including but not limited to scheduling errors, incorrect pricing information, or factual inaccuracies provided to callers.
Prohibited Conduct (Acceptable Use) Subscribers are strictly prohibited from configuring, manipulating, or attempting to bypass safety guardrails of the FenRen AI agent to intentionally impersonate a human with the intent to defraud, deceive, or mislead callers. The AI must be allowed to self-identify as an automated assistant. Additionally, to comply with mobile carrier regulations, the platform may not be used to send SMS/text messages related to Sex, Hate, Alcohol, Firearms, or Tobacco (SHAFT). Violation of this policy will result in immediate service suspension.